1. Purpose

The purpose of this policy is to define the principles, standards, and operational guidelines that govern the conduct, responsibilities, and performance of Oriental Architecture.

This policy ensures consistent quality delivery, ethical business practices, operational excellence, and compliance with applicable laws and regulations.

2. Company Commitment

Oriental Architecture is committed to delivering high-quality design, construction, and fit-out solutions that meet client expectations, regulatory requirements, and international best practices.
We strive to maintain professionalism, transparency, and accountability in all aspects of our operations.

3. Scope of Policy

This policy applies to:
• All employees, management, and executives
• Contractors, subcontractors, and suppliers
• Consultants and third-party service providers
• All projects executed in Saudi Arabia, Egypt, and any future markets

4. Quality Policy

Oriental Architecture is dedicated to:
• Delivering projects in accordance with approved drawings, specifications, and contractual obligations
• Maintaining a robust Quality Management System aligned with ISO standards
• Continuous improvement of processes, workmanship, and service delivery
• Preventing defects through proactive planning, supervision, and quality control
• Ensuring client satisfaction through clear communication and timely delivery

5. Health, Safety, and Environment (HSE) Policy

We are committed to providing a safe, healthy, and environmentally responsible workplace by:
• Complying with all local safety laws and regulations
• Identifying and mitigating risks on all project sites
• Providing proper training, safety equipment, and supervision
• Preventing accidents, injuries, and occupational illnesses
• Minimizing environmental impact through responsible waste management and resource use

Safety is a shared responsibility and a core value across all levels of the organization.

6. Environmental Responsibility

Oriental Architecture promotes sustainable practices by:
• Encouraging efficient use of materials and energy
• Reducing waste and emissions where possible
• Supporting environmentally conscious design and construction solutions
• Complying with environmental regulations and client sustainability requirements

7. Ethical Conduct & Business Integrity

All employees and partners must adhere to the highest standards of integrity by:
• Acting honestly, transparently, and professionally
• Avoiding conflicts of interest
• Prohibiting bribery, corruption, or unethical influence
• Respecting confidentiality of client, company, and project information
• Treating all stakeholders fairly and respectfully

Any violation of ethical standards may result in disciplinary action.

8. Human Resources & Workplace Conduct

Oriental Architecture is committed to:
• Equal opportunity employment without discrimination
• Respecting diversity, dignity, and professional behavior
• Maintaining a workplace free from harassment or abuse
• Encouraging teamwork, accountability, and professional development
• Evaluating performance fairly based on competence and results

9. Project Management & Execution Policy

All projects shall be executed through:
• Clear scope definition and contractual alignment
• Approved schedules, budgets, and resources
• Proper coordination between design, construction, and MEP teams
• Regular progress reporting and stakeholder communication
• Compliance with client, authority, and mall management requirements when applicable

10. . Client Relationship & Communication

We commit to:
• Maintaining clear, timely, and professional communication
• Managing expectations transparently
• Addressing concerns promptly and constructively
• Protecting client interests and confidentiality
• Building long-term partnerships based on trust and performance

11. . Supplier & Subcontractor Management

Oriental Architecture ensures that:
• Suppliers and subcontractors are evaluated based on quality, safety, and reliability
• All third parties comply with company policies and site regulations
• Performance is monitored and documented
• Long-term partnerships are built on mutual professionalism and accountability

12. . Compliance & Legal Obligations

We comply with:
• All applicable local laws and regulations
• Labor, safety, environmental, and commercial requirements
• Contractual obligations and authority approvals
• Industry standards and best practices

Non-compliance is treated as a serious matter.

13. . Continuous Improvement

Oriental Architecture is committed to continuous improvement through:
• Regular internal reviews and audits
• Lessons learned from completed projects
• Staff training and skill development
• Innovation in construction methods and technologies

14. . Policy Review & Updates

This policy is reviewed periodically by management to ensure:
• Ongoing relevance
• Alignment with company objectives
• Compliance with legal and regulatory changes

Management reserves the right to amend this policy as required.